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̽»¨Ö±²¥ › Programs › Program Overview >

Medical Office Administration

  • OVERVIEW
  • CAREERS
  • COURSES
  • INSTRUCTORS

Master the clinical, clerical, and computer skills you need to get hired at any medical office. Get real work experience and be ready to start your career in one year or less.

What is Your Role as a Medical Administrator or Assistant?

Medical office administrators and assistants (MOAs) are the face of hospitals and clinics. They keep things running smoothly by receiving patients, managing information and appointments, and assisting healthcare providers.

Typical duties of this role include:

  • Greeting patients at reception
  • Responding to phone calls and emails
  • Scheduling patient appointments
  • Updating and organizing patient records
  • Processing billing and health insurance
  • Managing inventory
  • Checking patient height, weight, temperature, and blood pressure
  • Assisting with minor medical procedures

̽»¨Ö±²¥ Medical Office Administration Training

̽»¨Ö±²¥â€™s Medical Office Administration training fully prepares students for positions in hospitals and clinics. You’ll get in-depth training in medical office software and procedures and gain actual work experience with an internship.

  • Complete your training in one year or less
  • Get real-world experience with an internship
  • Certificate in first aid and CPR included
  • Multiple start dates; enrol at any time
  • Financial assistance may be available for students who qualify
  • Career support to land your first MOA job after graduation

Career Outlook

Skilled medical office administrators are in strong demand in many provinces. Graduates of our MOA programs are qualified for roles at:

  • Hospitals
  • Dental offices
  • Walk-in clinics
  • Chiropractor offices
  • Extended care centres

Typical job titles include:

  • Medical Office Administrator
  • Medical Office Receptionist
  • Medical Office Assistant
  • Chiropractic Receptionist
  • Dental Office Coordinator
  • Medical Transcriptionist
  • Unit Clerk

Weigh the benefits and drawbacks to see if this role is right for you.

Study Topics

Enjoy comprehensive training in software, medical office procedures, and clinical skills.

Courses cover topics such as:

  • The Microsoft Office suite of applications
  • Industry-standard healthcare software, including Abel Med and Abel Dent
  • Managing a reception desk
  • Booking appointments
  • Processing billing and insurance
  • Medical transcription techniques
  • Preparing patient charts, records, histories, and reports
  • Managing inventory and ordering supplies
  • Medical terminology
  • Human anatomy and physiology
  • Diagnostic and treatment procedures

Instructors

Ayo Adetoro
Instructor, Business / Healthcare

Ayo Adetoro has been part of the ̽»¨Ö±²¥ team for over 15 years. He has offered his knowledge and support to several of our programs, including Accounting and Payroll Administration, Business Administration, and Medical Office Administrator.

Mr. Adetoro has trained hundreds of Herzing graduates. His dedication to education and student success continues to be the focus of his professional life.

Admission Requirements

What you need to get started.

  • Minimum of a Canadian high school grade 12 or equivalent, or a mature student
  • Pass an entrance test administered by ̽»¨Ö±²¥
  • Be interviewed in detail regarding interest in the field
  • Note: admission to some programs may include additional requirements
Get Started Today

Not all programs and learning formats available at all campus locations.

A Medical Office Administrator program is registered at and delivered by ̽»¨Ö±²¥ Toronto. Please click for information on

A Medical Office Administration program is registered at and delivered by ̽»¨Ö±²¥ Ottawa.

A Medical Office Assistant program is registered at and delivered by ̽»¨Ö±²¥ Winnipeg.

Overview

Industry
Healthcare
Program Length 12 months or less, includes internship
Learning Format Online, Hybrid at Herzing Toronto, Ottawa
Language English

EXPLORE CAREERS

TRY OUR CAREER EXPLORATION KIT

Our online quiz takes three minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.

See Admission Requirements >

Your Next Steps

  • Fill out the form to ask questions via email
  • Chat live with an Admissions Advisor to get your questions answered now
  • Click Request Info to get started today!
Get Started Today

2024 Overall Graduate Employment Rate

84% of available ̽»¨Ö±²¥ graduates were employed in a related field.

*statistics based on most recent availableÌýÌý

Why Choose This Program?

  • Internship included for real work experience
  • Many students get hired straight out of their internship
  • Learn from caring instructors with years of healthcare experience
  • Small class sizes where every student gets step-by-step support
  • Get access to the Herzing Open Education Program (HOEP), which lets you take additional healthcare courses after you graduate, tuition-free!
  • An amazing career development team that helps you create your resume, prepare for interviews, and apply for medical office jobs
  • Welcoming environment with students of all ages and backgrounds
Request Info

RELATED HEALTHCARE PROGRAMS:

  • Community Services
  • Health Care Aide
  • Medical Laboratory Assistant
  • Mental Health and Addictions Worker
  • Personal Support Worker


BRENDA H. WINNIPEG

Very friendly staff, provide all information and are very eager and willing to help you in the process. I would definitely recommend Herzing to anyone interested in returning to school to further their education.

PARASKEVI S. MONTREAL

̽»¨Ö±²¥ gave me the education I needed to get a great job in the aerospace industry. Classes were interesting, pertinent and fun! Not only does this school help you find an internship, they help you find the right job, and continue to maintain relationships with alumni in the future. Great experience at Herzing!

JENNA D. WINNIPEG

As a single mom going back to school was intimidating but at ̽»¨Ö±²¥ I actually feel that I can reach my career goal!

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Campus Locations

Multiple locations, one collaborative environment.

Visit one of our convenient campus locations in: Winnipeg, MB, Cambridge, ON, Toronto, ON, Ottawa, ON, Montreal, QC. Admissions, career development, and educational funding staff are available at each location to meet with students and answer any questions and assist with application processes.

Locations
View all locations >

Ready for the next step?

Request more information

Please fill out the form below and our admissions team will contact you with all the requested information and answer any other questions you may have.

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EXPLORE CAREERS

TRY OUR CAREER EXPLORATION KIT

Our online quiz takes three minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.

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Coming From Abroad?

Attend ̽»¨Ö±²¥ as an international student

We welcome students from all over the globe. At Herzing, you can join a vibrant community of diverse learners and build the skills you need to thrive in the Canadian job market.

 

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